When should I send a payment reminder?

A short note a few days before the due date prevents most late payments. Then remind on the due date, a week late, and every one to two weeks after.

How do I ask for payment politely?

Keep it short and factual, assume it was missed by accident, include the amount, the invoice number and a link to pay, and offer to help if something's wrong.

Can reminders be sent automatically?

Yes. Gettled sends reminders on a schedule you choose and stops as soon as the invoice is paid.

Payment reminder email templates

Six emails in the order you'd send them. Copy one, fill in the [brackets] and send it.

1. A few days before it's due

Subject: Invoice [number] is due on [due date]

Hi [client name],

Just a friendly heads-up that invoice [number] for [amount] is due on [due date].

You can pay here: [payment link]

Thanks again for choosing [your business]. Let me know if you have any questions.

[your name]

2. On the due date

Subject: Invoice [number] is due today

Hi [client name],

Invoice [number] for [amount] is due today. If you've already paid, thank you, and please ignore this note.

You can pay here: [payment link]

[your name]
[your business]

3. One week overdue

Subject: Invoice [number] is now overdue

Hi [client name],

I haven't seen payment for invoice [number] ([amount]), which was due on [due date]. It's easy to miss, so I'm resending the details.

You can pay here: [payment link]

If something about the work or the invoice isn't right, just reply and we'll sort it out.

[your name]
[your business]

4. Two to three weeks overdue

Subject: Second notice: invoice [number] is [days] days overdue

Hi [client name],

Invoice [number] for [amount] is now [days] days past due. Could you let me know when I can expect payment?

You can pay here: [payment link]

If paying all at once is hard right now, reply and we can set up a payment plan.

[your name]
[your business]

5. Final notice (30+ days overdue)

Subject: Final notice: invoice [number]

Hi [client name],

Despite earlier reminders, invoice [number] for [amount] (due [due date]) is still unpaid.

Please pay by [final date]: [payment link]

If we don't receive payment or hear from you by then, we'll need to apply the late fee in our terms and pass the account to collections. I'd much rather sort this out together, so please get in touch.

[your name]
[your business]

6. Thank you, once it's paid

Subject: Thanks, payment received for invoice [number]

Hi [client name],

Thanks, we've received your payment of [amount] for invoice [number]. Your receipt is attached.

It was a pleasure working with you. If you were happy with the work, a quick review would mean a lot: [review link]

[your name]
[your business]

Questions

When should I send a payment reminder?: A short note a few days before the due date prevents most late payments. Then remind on the due date, a week late, and every one to two weeks after.
How do I ask for payment politely?: Keep it short and factual, assume it was missed by accident, include the amount, the invoice number and a link to pay, and offer to help if something's wrong.
Can reminders be sent automatically?: Yes. Gettled sends reminders on a schedule you choose and stops as soon as the invoice is paid.

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